Il Melograno

Exclusive Villa Rental in the heart of Le Marche, Italy

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Villa rental - terms & conditions

Arrival & Departure times

Although we are generally elastic on arrival and departure times, all guests are expected to arrive after 4:30pm and, on departure,

to vacate their rooms and the farmhouse latest by 10:30am. to allow us sufficient cleaning time for the next guests.

Bookings, Payments and Cancellations

For all reservations made 12-14 weeks in advance, once the on-line reservation form has been received and we have

confirmed availability, the booking is considered definite once a 30 % non-refundable deposit has been paid.

 

 The remaining or entire balance is to be paid latest 10 weeks prior to the booked period, if it is not received when due,

we will regard your booking as cancelled and you will be liable for the cancellation charges shown below.

 

If the booking is made within 12 weeks of the letting period then the total amount is payable at the time of booking.

 

Security Deposit

a returnable security deposit is payable with your final balance, which is refundable in whole, or in part

dependant on any damage caused, a week after departure.  The amount applicable per letting:

  • £150 - Pink cottage only

  • £200 - 1st floor of Farmhouse only

  • £350 - Farmhouse

  • £500 - Farmhouse & Pink cottage

Alterations
If you wish to alter your booking we will endeavour to make the alteration requested, subject to a charge of £30 for each alteration made.

Cancellation by You
If you wish to cancel your holiday entirely you must do so in writing, either by e-mail or regular mail. We also advise you to check with us

that we have received your notifcation. Please note that the following cancellations charges will apply to all rental bookings.

 

Cancellation Charges prior to arrival

75% less than 20 weeks

100% less than 10 weeks

Swimming Pool

The swimming pool is for private use and is not supervised. Its use is at the clients’ own risk and given the limited depth diving is forbidden.

An adult must accompany any non-swimmer and all children under the age of 14 years old.

The swimming pool is usually open from mid-May to October, unless prior arrangements are made.

Linen & Cleaning

Bedroom and bathroom linen are changed on a weekly basis. If you have booked a 2 weeks period, please advise the custodial family when

you’d like to change the linen, they’ll supply the fresh linen and take the dirty one away. The bathroom linens are not to be taken outside the house.

 

Guests are responsible that the farmhouse and pink cottage are left in good order and repair, as found on arrival. A final clean

will be carried out on the morning of your departure and costs are shown below and should be paid in cash prior to departure.

  • Top floor or Pink Cottage only: €40.00

  • Whole farmhouse only:              €80.00

  • Farmhouse & Pink Cottage:    €100.00

Smoking

Smoking is strictly forbidden in any part of the Agriturismo, both in accordance with the Italian law and for the prevention of fire. Please note

that many rooms and all bedrooms are fitted with smoke detectors. Ash trays are provided for smoking outside the house only.

Damages & complaints

Guests are asked to report any damages as and when they occur, and to advise the custodial family of any complaints,

giving them the opportunity to remedy any problem as soon as reasonably possible.

Your Responsibility

LIABILITY : We cannot accept, be responsible for or be liable in respect of loss, damage, changes or cancellations caused by major coups

(i.e. strikes, floods, fire, closure of airports, terrorist attacks, political unrest, war or the threat of war, industrial disputes, technical difficulties,

weather conditions) or any other events beyond our control.  During your stay we do not accept any liability whatsoever for death, personal injury, accidents, loss or damage to persons or personal effects, however caused.

 

CANCELLATION INSURANCE : It is advised that this be contained within your travel insurance. 

INSURANCE : We strongly recommend that you take out personal insurance to cover all eventualities.

 

I have read and understood  to accept and abide by the terms and conditions of booking as detailed on behalf of

all persons for whom booking is made and I confirm that I am authorised to act on their behalf.

 

NB - The person who confirms the booking,  ackonwledges acceptance of booking conditions on behalf of all members of his/her party

and also accepts full responsibility for all payments due to us, relating to the booked period.

We thank you for taking the time to read the above conditions and we look forward to seeing you at Villa Pomegranate in the very near future.

 

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